FAQ off-road rental side by side rental utv rental

---

1. IS THERE A DEPOSIT REQUIRED?

YES. A $1000.00 SECURITY DEPOSIT IS REQUIRED AT THE TIME OF THE RENTAL ON ALL MACHINES. THIS DEPOSIT MUST BE PUT ON A CREDIT CARD.  THE PERSON WHO IS USING THEIR CARD FOR THE DEPOSIT MUST BE PRESENT TO SIGN FOR THE MACHINES; OTHERWISE, WE CANNOT SEND THE MACHINE OUT. 

2. HOW OLD DO YOU HAVE TO BE TO RENT A MACHINE?

YOU MUST BE 21 YEARS OLD TO RENT.

3. WHAT IS YOUR CANCELLATION POLICY?​

WE HAVE A ONE WEEK CANCELLATION POLICY. IF YOU CANCEL YOUR RESERVATION PRIOR TO ONE WEEK OF YOUR SCHEDULED RESERVATION, YOU WILL NOT BE CHARGED. 

HOWEVER, IF YOU CANCEL WITHIN ONE WEEK OF THE SCHEDULED  RESERVATION, YOU MAY BE CHARGED FOR THE FULL RENTAL.

WE REALIZE THERE ARE EMERGENCIES FROM TIME TO TIME AND WE WILL DO OUR BEST TO RENT THE MACHINES OUT THAT YOU MAY HAVE RESERVED AND NEED TO CANCEL. IN SUCH CASES; WHERE THE MACHINE CAN STILL BE RENTED, WE WILL NOT CHARGE YOU. 

4. HOW FAR IN ADVANCE CAN I MAKE A RENTAL?

WE HAVE NO SPECIFIC TIME IN ADVANCE FOR RESERVATIONS. WE RECOMMEND MAKING YOUR RESERVATION AS SOON AS YOU KNOW WHEN YOU MAY BE  GOING. 

5. DO YOU KEEP AN ACTIVE CALL LIST?

YES. IF WE ARE BOOKED OUT, WE WILL ADD YOUR NAME TO A CALL LIST IN CASE SOMEBODY CANCELS. 

6. CAN WE RIDE THE TRAILS FROM YOUR LOCATION?

NO. OUR MACHINE RENTALS ARE PICK UP ONLY. YOU CAN TAKE THEM ANYWHERE! WE DO OFFER DELIVERY SERVICES AT A COST.

7. HOW LONG ARE THE RENTALS FOR?

OUR RENTALS ARE FOR 24 HOURS. MOST PEOPLE RENT FOR ONE DAY OR THE TWO DAY WEEKEND. WE DO OFFER MULTI-DAY DISCOUNTS ON ALL OUR  MACHINES AND ALSO HAVE WEEKLY AND MONTHLY RATES.

8. WHERE CAN WE TAKE THE MACHINES?

YOU CAN TAKE OUR MACHINES ANYWHERE! MANY PEOPLE TRAVEL TO OTHER STATES OR LONGER DISTANCES. 

KEEP IN MIND THAT WE CHARGE FOR TIME OUT; THIS INCLUDES TRAVEL TIME.  CONSIDER YOUR TRAVEL TIME WHEN MAKING A RESERVATION.